Privacy Policy

Last updated: July 2026

Our Commitment to Your Privacy

Emerald Holdings LLC d.b.a. Emerald Direct Capital values the privacy and protection of our clients' data, both corporate and personal. We implement reasonable measures to safeguard information security and handle your data responsibly.

Information We Collect

We may collect the following types of information:

  • Name and contact information (phone, email, mailing address)
  • Property information (address, property type, condition)
  • Financial and credit information related to transactions
  • Communication records (emails, phone calls, messages)
  • Website usage data and analytics (page visits, time on site, referral sources)
  • Marketing preferences and interests

How We Collect Information

We collect information when you:

  • Fill out forms on our website
  • Call us or send us an email
  • Respond to our direct mail offers
  • Visit our website (through cookies and analytics)
  • Subscribe to our SMS program or mailing list

How We Use Your Information

We use the information we collect to:

  • Process your property inquiries and evaluate your property
  • Make cash offers on properties
  • Send you real estate-related notifications and updates
  • Follow up with you about offers and transactions
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Send targeted communications about similar properties or opportunities

Cookies

We use cookies to enhance your browsing experience. The types of cookies we use include:

  • Strictly necessary cookies (essential for site function)
  • Performance cookies (analytics and site usage statistics)
  • Functional cookies (remembering preferences)
  • Targeting/advertising cookies (for users outside the EU)

You can control cookie settings in your browser. Disabling cookies may limit your ability to use certain features of our website.

SMS Messaging Program

If you opt in to receive SMS messages, your phone number and SMS consent information will not be sold, shared, rented, or disclosed to any third parties. We use your phone number only to send you messages about your property inquiry or offer. Reply STOP to any message to opt out.

Data Sharing

We may share your information with:

  • Contractors and service providers who assist us in our business (subject to confidentiality agreements)
  • Regulatory authorities and financial institutions as required by law (anti-money laundering compliance, credit reporting)
  • Credit agencies and lenders involved in transaction financing
  • Legal advisors and accountants when necessary

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. You use our website and services at your own risk.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Opt out of marketing communications (reply STOP for SMS, or contact us directly)
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)

To exercise any of these rights, contact us at support@emeraldholdingsllc.com or (919) 351-2127.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review the privacy policies of any third-party sites before providing your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website constitutes acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Emerald Holdings LLC
Email: support@emeraldholdingsllc.com
Phone: (919) 351-2127
Address: 4441 Six Forks Rd Suite 106-313, Raleigh, NC 27609